About Us|FAQs

About Us|FAQs

Trusted Since 2005

Empire Jewelry & Loan, Inc. has proudly served the Inland Empire community for over 20 years. We provide convenient financial solutions through pawn loans while offering a wide selection of quality pre-owned jewelry, electronics, tools, and more.

Our Locations

Main Store

24571 Sunnymead Blvd

Moreno Valley, CA 92553

Phone: 951-242-3215

License # 3300-0972


Hours:

Monday – Friday: 9:00 AM – 6:00 PM

Saturday – Sunday: 9:00 AM – 4:00 PM


Mission Blvd Store

5547 Mission Blvd

Riverside, CA 92509

Phone: 951-742-7394

License # 3300-0951


Hours:

Monday – Saturday: 9:00 AM – 5:00 PM

Sunday: Closed


Alessandro Blvd Store

22590 Alessandro Blvd

Moreno Valley, CA 92553

Phone: 951-656-2120

License # 3300-0963


Hours:

Monday – Saturday: 9:00 AM – 5:00 PM

Sunday: Closed


Our Team

Our staff are more than employees — they are the heart of our company and are treated like family. Their dedication and expertise ensure every customer receives friendly, knowledgeable, and trustworthy service.

Frequently Asked Questions (FAQs)

How do I get a loan at Empire Jewelry & Loan?

It’s simple. Just bring a valid form of identification and your collateral (such as jewelry, diamonds, watches, electronics, tools, or musical instruments). We appraise the item and offer a cash loan based on its value.


Are my items insured while in your care?

Yes. All pawned items are fully insured by a nationally recognized insurance company. We take our responsibility to protect your valuables very seriously.

How are my items stored?

Your items are individually wrapped, sealed, and labeled for protection. They are stored securely under 24-hour surveillance.


Can I take out additional loans if I already have an active pawn ticket?

Yes. You may have as many loans as needed. Each transaction is treated as a separate loan with its own due date.


How long is a pawn loan valid?

All loans are valid for four months and 10 days.


What if I need more time to repay?

If you cannot repay the loan by the due date, you may renew it by paying the accrued interest. A new loan ticket will be issued with the same principal and interest rate.


Can I make a partial payment on my loan?

Yes. You are welcome to pay down the principal amount when paying your interest in full. This will reduce the interest charged on future payments.


What happens if I repay my loan early?

You will only be charged interest for the time the loan was active. Each month is billed in full at the beginning of the period. If you redeem your item within the first 30 days, you pay only one month’s interest.


What should I do if I’m unable to make a payment on time?

We encourage open communication. If you pass the four-month-and-10-day period and still wish to redeem your items, please contact us as soon as possible to check availability.


Can I lose my pawned items?

Over 95% of our customers successfully repay their loans and redeem their items. If a loan is not repaid, the item is forfeited, and the customer has no further obligation under the loan agreement.


Have more questions?

We’re here to help! Feel free to call us with any additional questions.


Main Store Phone:951-242-3215